Placing An Order
Exchanges & Returns
You may order any products
on our website by selecting the quantity, color, size, and style (as applicable)
for the product(s) you wish to purchase and clicking on the Buy Now button.
From your shopping basket, you can change the quantity of the items in your
order, remove an unwanted item, or enter a promotional/coupon code (as applicable).
Click the Continue Shopping button to continue browsing or if your order
is complete, click on the Proceed To Checkout button and follow the instructions
Order by Phone
Call 1-866-259-0728 between
8:00am – 5pm Pacific Standard Time, Monday through Friday, to speak
with a Greatest Gift Customer Service professional.
Shipping to Multiple
Need to send parts of your
order to different U.S. addresses? No problem! Just click on the Ship To
Multiple Address button and follow the instructions during checkout. Split
your order between as many addresses as you need.
We accept the following
State law requires us to
collect sales tax on products shipped within California. Please note that
the applicable sales tax of 8.75% will be added to your order.
Redeeming Coupons &
From time to time, we offer
special coupons which you can easily redeem online – just enter your
coupon code or click on the appropriate link during checkout. Coupon codes
are case sensitive so please type the code exactly as it appears on your
coupon. Only one promotional item or coupon can be redeemed per order.
The Greatest Gift orders
received Monday through Friday by 11am (PST) are shipped within 24 hours
on all in-stock merchandise. Weekend orders are processed the next business
Standard Delivery orders
are shipped via standard ground service and generally will arrive in 5-10
business days. Shipping charges are based on the total price of merchandise
shipped to each delivery address within the 48 contiguous states.
Total Order Amount
$0.00 - $20.00
For even faster delivery,
we offer Next Business Day and 2 Business Day Express Service. Orders received
by 11am (PST) Monday through Friday will be shipped same day for all in-stock
items. Orders received after 11am (PST), on weekends or holidays will ship
on the next business day. Shipping times may vary on items shipped directly
from the manufacturer. Please note that express delivery may not be available
for some heavy items, items drop shipped from the manufacturer or those items
being shipped outside of the contiguous 48 states. It is also not available
to PO Box, APO or FPO addresses.
Express shipping costs are
calculated based on the dimensional weight (length x width x height ÷ 194) of
the package your item must ship in.
After your item has been
added to the “Shopping Basket,” you may click on Estimate Shipping
Cost to review your shipping options (Next Day, 2nd Day and Standard service).
During checkout, you will have the option to select which shipping method
you would like (as all shipping charges are displayed again).
If you are not completely
satisfied with your order, you may return the item within 60 days of the
date of purchase. Returned products must be in like-new condition complete
with all parts in the original packaging using a carrier that provides tracking
services (UPS, FedEx, etc.) to:
The Greatest Gift
Bell Ave. Unit 3E
Please also include a letter
containing your name, address, order#, and brief reason for return inside
the package. Upon receipt of the item, our returns department will process
your return and issue a replacement, exchange or a credit for the amount
of the merchandise. No returns will be accepted if parts are missing.
Please note: Any items
that are monogrammed/personalized, customized or made-to-order cannot be
returned or exchanged unless damaged or defective.
Replacements, exchanges or
credits will be issued when the returned merchandise has been received and
processed. Please allow approximately 7-15 business days.
If you have any questions,
please contact our Customer Service Department at 1-866-259-0728 or by email at
Our return policy does not
include freight charges for international returns. If for any reason you choose
to return a product from outside the U.S., international shipping charges must